Privacy Policy

Privacy Policy - Effective Date: November 1, 2013

This privacy statement describes how Alamo Music Center (“AMC”, “we”, “us”) collects and uses the Personal Information you willingly provide on our website: store.alamomusic.com. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. Personal Information is information about you, that is not otherwise available to the public, that you willing provide to AMC in order to use or pay for our services.

 

If you have questions or concerns regarding this policy, you should first contact us at info@alamomusic.com.

 

Collection and Use of Personal Information

In order to facilitate the operation of our site and manage your account, we collect Personal Information from you. For trial and paying customers this information may include but is not limited to, your name, email address, credit card or debit card number, your zip code, your address and phone number.

 

Depending on the documents you create with our service we may collect Personal Information including, but not limited to, your name, e-mail address, mailing address, phone number, credit card information or other information. We may also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We use this information to

  • Fulfill your order

  • Send you an order confirmation

  • Assess the needs of your business to determine suitable products

  • Respond to customer service requests

  • Send you a newsletter

  • Send you marketing communications

  • Respond to your questions and concerns

  • Improve our Website and marketing efforts

  • Conduct research and analysis

 

Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 

Information Sharing

We will share your Personal Information with third parties only in the ways that are described in this privacy statement. We do not sell, trade, or otherwise transfer your Personal Information to third or outside parties. The term “outside parties” does not include www.alamomusic.com. it also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety

 

However, non-personally identifiable visitor information may be provided to other parties for marketing advertising, or other uses.

 

Links to Other Web Sites 

Our Site may include links to other websites whose privacy practices may differ from those of AMC. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policies of any website you visit.

 

Changes to Our Policy

Any change to our privacy policy will post on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on November 1, 2013.

 

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Opt-Out, Removal or Modification

In order to opt-out, remove, or modify an account, we request that you email us at info@alamomusic.com. We will take care of the action as soon as possible.

 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website.

 

Your Consent

By using our site, you consent to our privacy policy.